OVERWOOD - We started OVERWOOD with one goal - to make safe, high-yield savings options accessible to regular people in Nigeria. We want to give everyone an opportunity to grow their money regardless of the amount of money at their disposal. We provide the best savings options in Nigeria to all our clients.
We are recruiting to fill the position below:
Job Title: Collections Officer
Location: Ikeja GRA, Lagos
Employment Type: Full-time
Responsibilities
- Coordinate efforts to collect debts with sales, accounting, and legal departments.
- Create plans and strategies for collecting debts.
- Adhering to financial laws on the regulation of debt collection.
- Contact and communicate effectively with debtors by phone to negotiate and implement debt recovery plans.
- Search publicly available databases to track down people who default on debt, perform background checks and issue loan documents.
- Prevent repeated payment negligence by working out practical debt payments.
- Negotiate settlements to receive payments on certain percentages of debt.
- Maintain electronic records and hard copies of all payment plans, amounts paid, and communications.
- Deliver statements of delinquencies and satisfied debts to credit bureaus and remove outdated records when debts have been satisfied.
- Initiate repossession and other legal proceedings if debt recovery plans fail.
- Advising on repayment plans that are appropriate for the degree of debt and the circumstances of the consumer.
- When necessary, escalate calls to managers.
- Legislative guidelines of the Privacy Act must be followed.
- Entering data and keeping correct records is a must.
- Work in accordance with key performance metrics.
Requirements
- Bachelor's Degree in Accounting, Business Management, or a similar field.
- Previous 3 years experience working as a Collections Officer.
- Excellent negotiating skills.
- Good written and verbal communication skills.
- Familiarity with state debt collection laws.
- Knowledge of payment plans and accounting procedures.
- Knowledge of office and accounting software.
- Patience and resilience.
Application Closing Date
22nd December, 2022.
https://www.hotnigerianjobs.com/hotjobs/485344/collections-officer-at-overwood.html