Social Media Officer / IT Specialist at LEAD Enterprise Support Company Limited

LEAD Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative management experience and expertise. We are prolific in Outsourcing, Recruitment, Head hunting and HR Advisory. We are a multi-sectorial servicing company with landmark service deliverables to our clients in varied industries.

We are recruiting to fill the position below:

Job Title: Social Media Officer / IT Specialist

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Perform research on current benchmark trends and audience preferences.
• Design and implement social media strategy to align with business goals.
• Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
• Monitor SEO and web traffic metrics.
• Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency.
• Communicate with followers, respond to queries in a timely manner and monitor customer reviews
• Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
• Suggest and implement new features to develop brand awareness, like promotions and competitions.
• Stay up-to-date with current technologies and trends in social media, design tools and applications.
• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns.
• Design, build and maintain our social media presence.
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights.
• Brainstorm new and creative growth strategies.
• Responsible for maintenance and backup of internal development servers.
• Responsible for maintaining telecommunication and web systems.
• Support of legacy desktops, laptops and servers.
• Evaluate new hardware and software to meet company requirements.
• Maintain inventory of internal licenses and track compliance.
• Design and generate reports as requested.
• Establish procedures to ensure the readiness, quality, and accuracy of websites and online platforms, providing guidance and training to staff.
• Provide technical advice and assistance to office staff as needed.
• Monitor or optimize the performance, security, backup, and recovery of the database.
• Develop policies and procedures concerning the database: data entry and sharing information with others.
• Use available technology to promote the web site and gather statistical information for analysis.
• Assist other staff in special events and activities as requested.
• Plan, develop, and manage all IT services, programs, and support throughout the enterprise.
• Provide internal IT support (server security, software updates, hardware maintenance etc.)
• Oversee the implementation, deployment and operation of information systems and technology solutions for business needs.
• Optimize the use of social media platforms for business purposes.
• Oversee website functionality and development.
• Research, design, and implement the appropriate technologies to support and improve corporate communications, access to information, and end-user productivity.
• Liaise with vendors and service providers to ensure efficient and cost-effective acquisition of technology purchases; oversee warranties and service agreements.
• Conduct capacity planning for network bandwidth, storage requirements, messaging, websites, and other applications.
• Perform other related duties as assigned.

Requirements

• A technical Degree in Information Science, Information Technology or a related field.
• At least 2 years of practical experience in database administration, development, and Web design.
• Experience in digital and social media marketing, with good knowledge of coding.
• Knowledge of IT principles, concepts, and methods; systems testing and evaluation principles, methods, and tools; IT security principles and methods; COTS products; Internet technologies; and/or emerging information technologies.
• Good experience in HTML, MySQL, AWS (server and user access), PHP, CSS, JavaScript, Programming, WordPress, DNS and familiarity with multiple web browsers and OS platforms, software procurement and updates, user management and SAS administration (Google Suite, Zoom, UniVerse, etc.)
• Must possess strong analytical interpersonal, and communication skills and have the ability to work with minimal supervision in a team environment.
• Experience in using graphic design applications would be an asset.
• Strong analytical and problem solving skills.

Application Closing Date
9th December, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using Job Title as the subject of the mail.