Front Desk / Customer Service Representative at Chrisvirgy Apartments

Chrisvirgy Apartment is a luxury apartment located at No 2 Sirakoro Street, off Blantyre Street Wuse 2 Abuja. We specialize in delivering unrivalled hospitality services to our esteemed clients both locally and overseas.

We are recruiting to fill the position below:

Job Title: Front Desk / Customer Service Representative

Location: Wuse 2, Abuja (FCT)
Employment Type: Full-time

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• Candidates should possess a B.Sc Degree with 2 - 3 years relevant work experience.

Salary
N60,000 - N65,000 Monthly.

Application Closing Date
9th December, 2022.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the mail.