Product Operation Specialists at Beacon Power Services

Beacon Power Services has been on the forefront of developing energy management software and providing energy analytics in Nigeria since 2010.

We are recruiting to fill the position below:

Job Title: Product Operation Specialist

Location: Lagos

Job Description

• We are looking for qualified product operation specialists who will help optimize customer onboarding experience, accelerate feedback loop process and product adoption across a wide range of products.

Job Responsibilities

• Assist the PMs in stakeholder management
• Get direct feedback from customers and help the product teams to prioritize the biggest customer problems to solve
• Supports the product team by equipping them with relevant usage data to make more informed decision.
• Track and monitor products performance and functionality after launch to help the team iterate and improve on them
• Collects, organizes, and analyzes quantitative and qualitative product data and enables the entire organization to make the most of the insights.
• Work closely every day with cross functional team of PM, designers to align plans and communicate changes with customers and/or internal stakeholders.

Requirements

• Candidates should possess relevant qualifications
• Minimum of 3 years in product operation or similar role
• Enjoy organized and structured approach to operational excellence.
• Understanding of product management process and requirement gathering
• Excited about working in a fast-paced, rapidly changing environment.
• Experience working with Product tools such as JIRA
• Excellent communication and stakeholder management skill.

Application Closing Date
30th April, 2023.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.