POS Support Officer at Workforce Group

Workforce Group is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, in the area of organizational effectiveness and employee performance, the Company is positioned to assist businesses across diverse sectors of the economy in their quest to create sustainable value for their stakeholders.

We are recruiting to fill the position below:

Job Title: POS Support Officer

Location: Marina, Lagos

Job Description
The POS Support Officers would be deployed to the E-Business departments of our client and measured along with the following indices:

• Receive request for POS from Relationship Managers or Field support staff and processing time.
• Deployment of POS terminals to merchants.
• Training of merchant upon deployment of POS Terminal.
• Prepping (configuring and testing) of the POS terminals.
• Providing daily terminal support at designated merchant locations.
• Identifying prospect merchants in the field and reporting.
• Keep records of support and support materials (SIM cards, chargers, batteries e.t.c).
• Give remote assistance/training to merchants’ upcountry.
• Attend to any other task assigned by the Team Lead POS or Supervisor.
• Enforce change management and compliance processes.

Qualifications

• OND in any discipline.
• Minimum of 1 year experience.

Salary
N65,000 monthly plus other benefits.

Application Closing Date
19th December, 2022.