Front Desk Executive / Personal Assistant at a Reputable Healthcare Provider

We are a quality healthcare provider with affordable and responsive healthcare and wellness services that alleviates the impact of sickness, pain, distress and aging to governments, institutions and people regardless of their social and economic situation.

We are recruiting to fill the position below:

Job Title: Front Desk Executive / Personal Assistant

Location: Abuja (FCT)
Employment Type: Full-time

Responsibilities

• Welcome, register guests/clients and attend to them in a prompt and timely manner
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
• Pre-admits patients by receiving bookings from physicians; interviewing patients; entering patient information to hospitals database.
• Ensures patient’s arrival to the appropriate hospital department or testing area. Notifying nursing unit of patient’s arrival; calling volunteer to transport the patient to the assigned area.
• Receives incoming communiques and forward to their relevant departments.
• Provides information to the public on hospital regulation and service inquiries of patients and the public; referring inquiries to the appropriate personnel for resolution
• Facilitates patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patients and clinical staff
• The front desk staff on duty has to be extra vigilant, report suspicious movement and persons to the appropriate unit for escalation
• Ensure persons accompanying emergency patients to the hospital are well guided, limited, monitored and looked after
• Provides clerical support to an assigned Director and related office; organizes and expedites the flow of work
• Performs specialized secretarial duties designed to relieve a Director of clerical and administrative support detail; coordinates department-related communications as assigned.
• Establishes and maintains record systems and files; updates and maintains complex records and reports related to assigned program and activities including those of a confidential nature.
• Updates and maintains assigned calendars; arranges and schedules meetings, appointments and interviews; assists with arranging and scheduling special events, professional development events and other program-related events as assigned by the position.
• Assists the Director with meeting preparation; sends invitations, prepares agendas, makes copies of handouts and materials, reserves and sets up conference and meeting rooms accordingly;
• Arranges for meeting refreshments; attends assigned meetings and takes meeting notes; distributes meeting notes to appropriate parties.
• Performs a variety of clerical accounting duties in support of an assigned program or office as assigned.
• Submits purchase orders, work orders, warehouse orders, personnel requisitions, facility requests, travel requests, consultant paperwork and requests for reimbursements as assigned; processes stipends for assigned personnel according to established procedures as assigned; receives and processes applications and paperwork related to the assigned department and program.

Requirements
Education:

• At least a B.Sc Degree in Business Administration, Marketing, Political Science, Sociology, Computer Science or related course is desirable, or equivalent practical experience.

Experience:

• 1 - 3 years relevant work experience.

Application Closing Date
6th January, 2023.

Method of Application
Interested and qualified candidates should forward their Applications to: [email protected] using the Job Title as the subject of the mail.