Receptionist / Front Desk Officer at Lion House

Posted on Mon 02nd Jan, 2023 - www.hotnigerianjobs.com --- (0 comments)

The Lion House is a fresh contemporary 4 Star Boutque Lodge and private club, nestled within the serene and secured valley of Magodo GRA 2, Mainland, Lagos. It is ideal for both Business and Leisure travelers.

We are recruiting to fill the position below:

Job Title: Receptionist / Front Desk Officer

Location: Magodo, Lagos
Employment Type: Full-time

Job Description

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments.

Requirements

  • Candidates should possess an OND / HND qualification with 1 - 3 years work experience.

Application Closing Date
16th January, 2023.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.