IT Project & Service Delivery Manager at IT Horizons Limited

IT Horizons is Africa’s partner of choice in all things relating to Information Communication Technology, (ICT). With a staff strength rich in knowledge, skill and expertise, we have all it takes to attend to all your technology needs. Our ultimate goal as a brand is to drive a world-class transformation through your business using technology.

Over the years, we have successfully addressed some of our clients’ most complex business challenges through strategic planning, development, implementation, and integration of highly innovative, flexible and customizable IT services and solutions. Our focal point is technology-enabled solutions and professional services for today’s businesses and innovation that shapes tomorrow’s business world.

We continue to prove time and again, our attention to detail and commitment in delivering excellent results on all projects and services. We have carved a name for ourselves as the ICT Company committed to your business’ growth and passionate about bringing your dreams to fruition.

We are recruiting to fill the position below:

Job Title: IT Project & Service Delivery Manager

Location: Gbagada, Lagos
Employment Type: Full-time

Job Summary

• Experienced full-time computer science background IT Project Manager who will be responsible for overseeing and delivering all aspects of technology and software-based projects on time, and below their specified budgets.
• The candidates should have experience in software development work with a project-based focus and experience working with IT infrastructure teams.

Responsibilities

• Establishes and monitors adherence to project management and service delivery as well as planning & controls standards
• Oversees the tracking, development, and implementation of innovations in Project Management, Service delivery and Quality Assurance
• Ensures products and services are purchased in the most cost- and time-efficient manner. 
• Coordinates project activities of and external vendors to ensure services delivered consistently meet customers’ expectation.
• Measure progress of work against weekly target, work/project scope and deliverables
• Ensures the delivery of services to customers within the agreed scope of work and timeline.
• Provide accurate documentation of project and services delivered to customers on the departmental online repository.
• Liaises with sub-contractors and 3rd party service providers on the strict guidelines given to them to meet customer expectations
• Develops full-scale project execution plans and related communication documents
• Ensure projects are delivered within scope, cost and time committed to customer.
• Reviews and tracks progress against revenue and targets; analyze sales/revenue reports; recommend and propose changes to existing plans and operating budgets; implementing approved changes ∙
• Works closely with other internal departments and stakeholders through proper communications to ensure client expectations are met.
• Proactively works with the Finance Department to ensure all payments are collected within the agreed timelines as per the credit terms the customer has with the company
• Develops and delivers progress reports, proposals, requirements documentation and presentations for the Executive leadership
• Trains, motivates, and supervises project team members and sub-contractors and influence them to take positive action and accountability for their assigned tasks.

Requirements

• Minimum of Bachelor's Degree in Engineering or related discipline
• PMP qualified or another Project Management Certification (PRINCE II etc.) desirable. Relevant management qualification or training.
• 4 - 5 years’ experience working as a Project Manager in the ICT industry or ICT Consulting.

Experience:

• Experience and in-depth knowledge of project management knowledge base and leadership skills for managing projects and the stakeholders involved are essentials
• Strong written and verbal communication skills to coordinate with team members and management and explain technical issues
• Analytical and problem-solving skills to handle any issues that occur during project completion
• Organization and time management skills to keep projects on track and within budget
• Excellent resource planning and task scheduling skills.

Application Closing Date
13th February, 2023.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] and copy: [email protected] using the Job Title as the subject of the mail.