Technical Support Intern (Corp Member) at Credit Registry - 2 openings

Credit Registry’s pioneering credit reporting services with integrated biometrics will let your credit institution achieve the following real gains in large-scale consumer credit: -Grow faster. Pre-screen and acquire new customers quickly -Improve risk measurement. Obtain comprehensive credit reports and credit scores in less than one minute -Prevent financial fraud. Know your customer’s "true identity” -Lower default rates. Efficiently exchange credit information -Reduce costs. Automate the management of large-scale consumer credit

We are recruiting to fill the position below:

Job Title: Technical Support Intern (Corp Member)

Locations: Alausa and Victoria Island - Lagos

Summary

• We are on the lookout for a capable IT Technical Support Intern to join our Professional service group.
• The Technical Support intern will assist PSG, and department staff, in technical support duties, as well as implementing open-source solutions, troubleshooting technical issues, providing timely customer feedback, and supporting the roll-out of new applications, among other duties.

Job Description

• The Technical Support Intern is responsible for providing first-hand technical support to subscribers
• Keep abreast of how all Credit Registry software works.
• Experiment with and test Credit Registry software and properly document and report issues, errors or bugs in the software to the appropriate department.
• Update documentation relating to Credit Registry software and write new documentation for new features of the software.
• Install or upgrade the core credit bureau client software at subscriber sites and ensure proper functioning and operations
• Set up software demonstrations for training and presentations.
• Analyze data from the subscriber’s loan database for upload of the credit bureau system.
• Ensure that client loan data is uploaded periodically (on a monthly basis).
• •ther responsibilities as assigned.

Educational Qualification

• A First Degree or HND in Computer Science / Computer Engineering or a related field

Requirements:

• Attention to detail
• Basic scripting and programming experience
• Extensive PC experience
• Familiar with support tickets and knowledge-based systems.
• Interact with a wide range of customers and technical issues
• Good Interpersonal skills
• Sharp troubleshooting and analytical abilities
• Willingness to explore new technologies
• Basic knowledge of SQL
• Basic Networking
• Zealous approach to problem-solving and customer service
• High level of concentration and commitment.
• Dedication to problem-solving.

Benefits

• Allowance: 50,000 / month.
• HMO, Lunch + Other benefits

Application Closing Date
Not Specified.