Willers Solutions Limited is a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy engaging highly trained and sector-experienced Consultants. Willers Solutions Limited is an indigenous firm with cutting edge value proposition geared towards value maximisation.
We are recruiting to fill the position below:
Job Title: Customer Service Data Management
Location: Lagos
Employment Type: Full-time
Responsibilities
- Using automated tools to extract data from primary and secondary sources
- Removing corrupted data and fixing coding errors and related problems
- Developing and maintaining databases, data systems – reorganizing data in a readable format
- Performing analysis to assess quality and meaning of data
- Filter Data by reviewing reports and performance indicators to identify and correct code problems
- Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that could be helpful for the diagnosis and prediction
- Assigning numerical value to essential business functions so that business performance can be assessed and compared over periods of time.
- Analyzing local, national, and global trends that impact both the organization and the industry
- Preparing reports for the management stating trends, patterns, and predictions using relevant data
- Working with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise data governancestrategies.
- Preparing final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to take important decisions based on various facts and trends.
Requirements
- Candidates should possess a Bachelor of Technology (B.Tech) with 3-5 years work experience
- Strong mathematical skills to help collect, measure, organize and analyze data
- Knowledge of programming languages like SQL, Oracle, R, MATLAB, and Python
- Technical proficiency regarding database design development, data models, techniques for data mining, and segmentation.
- Experience in handling reporting packages like Business Objects, programming (Javascript, XML, or ETL frameworks), databases
- Proficiency in statistics and statistical packages like Excel, SPSS, SAS to be used for data set analyzing
- Adept at using data processing platforms like Hadoop and Apache Spark
- Knowledge of data visualization software like Tableau, Qlik
- Knowledge of how to create and apply the most accurate algorithms to datasets in order to find solutions
- Problem-solving skills
- Accuracy and attention to detail
- Adept at queries, writing reports, and making presentations
- Team-working skills
- Verbal and Written communication skills
- Proven working experience in data analysis
Application Closing Date
7th January, 2023.
How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/493979/customer-service-data-management-at-willers-soluti.html