Training and Development Manager at a Leading IT Gadgets and Accessories Retail Store

Posted on Mon 16th Jan, 2023 - www.hotnigerianjobs.com --- (0 comments)

A leading retail store that specializes in IT gadgets and accessories is looking for an experienced and motivated individual to join its team in the capacity below:

Job Title: Training and Development Manager

Location: Ikeja, Lagos

Responsibilities

  • Develop and implement comprehensive training programs for all retail employees, including new hires and existing staff
  • Identify training needs through regular assessments and feedback from store management and employees
  • Create and deliver training materials, including presentations, handouts, and online modules
  • Monitor and evaluate the effectiveness of training programs and make adjustments as needed
  • Work closely with managers to ensure all employees are properly trained and equipped to provide excellent customer service.

Requirements

  • Candidates should possess relevant qualifications
  • Minimum of 3 years of experience in training and development
  • Strong instructional design and delivery skills
  • Experience with various training methods and technologies, including e-learning and blended learning
  • Excellent communication and organizational skills
  • Familiarity with retail operations and customer service principles.

Application Closing Date
19th January, 2023.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Note: Only candidates who are qualified and passionate about joining our team should apply.