Ticketing & Reservation Officer at Victory Travels & Tour Limited

Posted on Tue 17th Jan, 2023 - www.hotnigerianjobs.com --- (0 comments)

Victory Travels and Tours Limited is an IATA-accredited Travel Management Company (TMC). Our close to three decades of requisite industry experience and solid network base allow us to provide a seamless and memorable travel experience for our clients.

We are recruiting to fill the position below:

Job Title: Ticketing & Reservation Officer

Location: Lagos
Employment Type: Full-time

Responsibilities

  • Incumbent responsibilities include but not limited to acquiring and managing customers to meet the business goals.
  • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
  • Organize travel arrangements from beginning to end, through booking tickets and hotel accommodation, securing rental transportation, etc.
  • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
  • Collect deposits and balance payments from passengers
  • Handle unforeseen problems and complaints and determine eligibility for a refund based on ticket rules
  • Create and update electronic records of clients
  • Liaise with sales and marketing to create attractive offers
  • Arrange travel for business and vacation customers
  • Determine customers’ needs and preferences, such as schedules and costs
  • Plan and arrange tour packages suitable for a prospective customer
  • Find fare and schedule information
  • Make alternative booking arrangements if changes arise before or during the trip.

Requirements

  • Candidates should possess an HND / B.Sc Degree with 2 - 5 years relevant work experience.

Application Closing Date
20th January, 2023.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.