The CVM Career Company, a career consulting firm, is recruiting to fill the position below:
Job Title: Customer Support / Social Media Manager / Content Creator
Location: Opebi, Lagos
Employment Type: Full-time
Responsibilities
- Manage all correspondences, and attend to mail inquiries by clients.
- Respond promptly to inquiries and resolving customer complaints.
- Ensure customer satisfaction and provide professional customer support.
- Communicate with customers through various social media platforms and manage various social media pages
- Take orders online, process orders, and dispatch to designated places
- Keep records of customer transactions, comments, and complaints.
- Providing feedback on the efficiency and effectiveness of the customer service process
- Establishing relationships with the online community by identifying key influences and communities that fit our online strategy
- Plan, implement and monitor the company’s social media strategy in order to increase brand awareness, and marketing efforts, and increase sales.
Requirements
- Minimum qualification in any course in the University.
- Minimum of 2 years of work experience in the related field.
- Strong creative thinking and organizational skills.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office (Word and Excel).
- Detail-oriented with strong analytical and problem-solving skills.
- Experience in photography and video recording.
Salary
N80,000 - N100,000 Monthly.
Application Closing Date
3rd February, 2023.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/497532/customer-support-social-media-manager-content-crea.html