Business Development Officer at Choice Dental

Choice Dental is an organization that prides itself in providing dental services that meet international standards, using state of the art equipment. We are particular about delivering a remarkable customer experience, therefore adopting the best practices and procedures in dental care provided by a team of sufficiently trained professionals. Although preventive dentistry is our core, we offer a full range of services ranging from early tooth decay detection to full mouth reconstruction.

We are recruiting to fill the position below:

Job Title: Business Development Officer

Location: Victoria Island, Lagos
Employment Type: Full-time

Summary

• The Business Development Manager is responsible for expanding our patient base.
• You will be the front of the company and will have the dedication to create and apply effective sales strategies to meet business objectives.
• You will compare current sales numbers to desired quotas, carry out sales and marketing tasks, and meet with upper management to discuss the clinic’s progress.

Job Description
Client Retention:

• Monitor Google Reviews
• Develop sales and retention strategies for target markets and facility service.
• Advice staff and management on best practices and procedures for better quality service delivery and customer satisfaction.
• Obtain & review patient feedback via a patient survey as necessary.

Client Acquisition:

• Ensure the efficient operation of the patient referral and testimonial procedures and work with staff as well as liaise with other practices to ensure a regular supply of referred patients.
• Drive the business development initiatives and explore new effective ways to expand the practice patient base.
• Spearhead the Practice's visibility and presence in the public and key sectors of society.
• Identify new business prospects and other medical-specific initiatives in order to enhance the growth of the practice.
• Implement integrated marketing communications campaigns, projects and initiatives

Partnerships:

• Create alliances with other hospitals to refer dental cases to our clinic
• Cultivate relationships and referrals with physicians/consultants, business leaders, and community leaders.
• Partner with other dental clinics to handle specialist cases they do not have the in-house capacity to treat
• Work with HMOs to refer patients to the clinic
• Go to schools to raise awareness and create a lasting relationship with them
• Connect with influencers and influential individuals who can create publicity for the clinic

Knowledge and Skill Requirements

• Candidates should possess a Bachelor's Degree qualification.
• 3 - 7 years work experience.
• Extensive experience in dental practice from a leading clinic.
• Excellent Communication Skills
• Strong supervisory and leadership skills
• Very good organizational and planning skills
• Effective persuasion skills
• Good Presentation Skills
• Proficient in MS Office Suite
• Ability to multitask

Person Specification:

• Organized and detail-oriented
• Efficient
• Customer-focused
• Passionate
• Problem solver
• Driven and self-motivated
• Flexible
• Proactive
• A team leader and player
• Ability to coordinate/ drive people to achieve a corporate goal/ objective
• Firm and focused.

Application Closing Date
3rd February, 2023.

Method of Application
Interested and qualified candidates should send their Resume / CV and a brief overview stating why you are the best fit for the role to: [email protected] using the Job Title as the subject of the mail.