Terawork - Our client, a leading IT firm, is seeking a competent and qualified professional to fill the position below:
Job Title: Billings & MIS Administrator
Location: Lagos
Employment Type: Full-time
Key Responsibilities
- Billing - Support - Engineer Telecom Billing application support (Telecom BSS / OSS, KYC, Enterprise Billing Solutions, IT Applications)
- Technical Expertise & Hands-on sound knowledge to do Unix/Shell Scripting and MySQL / ORACLE query writing
- Analysis of Events / Renewals/ Service/System in error, provide workaround solutions
- Overall knowledge of the E2E application, systems & solution for their application suite.
- Technical specialist for resolving all complex & critical application issues/ challenges faced by the team.
- Accountable for meeting & improving SLA & KPIs for their application suite.
- Responsible for driving down the incidents, problem, trouble tickets, service request trends,
- Configurations, Automations, Small Development, backend fixes.
- Support on work allocation (shifts, rotas)
- Expert in Operational criticality like Backup & restoration, Fraud handling, Revenue sensitive operations.
- Working experience on Rating, Billing, Invoicing, 4G LTE, broadband services, FTH, WTTH.
- Provide end to end L2/L3 support for billing application modules (Billing Platform for 4G LTE platform and VoLTE)
- Support changes carried out by interface applications like CRM, Provisioning, PCRF, OCS and Reporting.
- Provide support to Customer Operations team, Internal Users, Revenue Assurance and Business needs.
Job Requirements
- Graduate / Postgraduate qualification
- 4-6 years of experience in Telecom Billing and Strong in handling backend systems.
- Functional Area: IT Software Application Programming, Operations & Maintenance
- Role Category: Operations, Automation, Telecom Billing Domain.
- Key skills: Unix / Shell Scripting / SQL / My SQL/ORACLE.
- Must have extensive experience in the billing platforms used for triple-play organizations delivering voice, video and internet.
Application Closing Date
1st Februrary, 2023.
https://www.hotnigerianjobs.com/hotjobs/498708/billings-mis-administrator-at-a-leading-it-company.html