Network IT and Software Tech Specialist at FoliXx Hospitality

FoliXx Hospitality is an organization whose grand purpose is to achieve global relevance among leaders in the hospitality guild, by unparalleled culture and service. We are a resolute people, committed to continuous excellent service delivery, our value systems are built upon:integrity, excellence, attitude, competence, and continuous improvement.

We are recruiting to fill the position below:

Job Title: Network IT and Software Tech Specialist

Location: Lekki, Lagos
Employment Type: Full-time

Job Summary

• The Systems Technical Specialist will provide technical support and assistance to resolve problems with the organization’s computer networks and systems.

Duties / Responsibilities

• Provides technical support—identifying, investigating, and resolving users’ problems with computer software and hardware—for problems specific to the organization’s computer networks and systems.
• Applies knowledge of computer software, hardware, and procedures to solve problems.
• Collaborates with other staff to research and resolve problems.
• Collaborates with systems and network administrators to explain errors and/or recommend modifications to systems and networks.
• Arranges service by software or hardware vendors to repair or replace defective products.
• Makes data easily accessible to those who need it
• Connects devices to the network and ensure they function properly and securely
• Ensures a secure transfer of data over internal and external networks
• Backs up network data
• Evaluates and optimize network performance
• Documents network support activities
• Provides end-user support
• Maintains knowledge of technology innovations and trends.
• Performs other related duties as assigned.

Required Skills / Abilities

• Bachelor’s Degree in Computer Science or related field or equivalent experience required.
• At least four years of related experience required.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Ability to explain technical issues to technical and nontechnical staff and customers.
• Strong analytical and problem-solving skills.
• Superior understanding of computer and networking hardware and software systems.
• Excellent time management skills.
• Proficient with Microsoft Office Suite or related software.
• Proficient with or the ability to quickly learn a broad array of networking and systems hardware and software.

Application Closing Date
10th March, 2023.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.