Call Center Agents at Salvay Services Consulting Limited - 50 Openings

Salvay Services Consulting is a dynamic Human Resources and Management Consultancy Company that provides specialist Human Resources support to businesses across Nigeria and Africa. We provide a one stop shop for your people management needs from HR Services which involves HR Department Set-up, Manpower Outsourcing, Recruitment, Training and Development, Management Consultancy and Career Development Program Our flexible and working approach perfectly suits large and SMEs. Based on your business or individual needs, we provide a bespoke and professional service for your organization through a team of experienced HR professionals.

We are recruiting to fill the position below:

Job Title: Call Center Agent

Location: Yaba, Lagos
Employment Type: Full-time
Slots: 50 Openings

Responsibilities

• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way

Requirements and Skills

• Minimum of OND.
•  2 - 8 years work experience.
• Previous experience in a customer support role.
• Strong phone and verbal communication skills along with active listening.
• Customer focus and adaptability to different personality types.
• Ability to multi-task, set priorities and manage time effectively.
• Proximity to Alagomeji, Yaba.

Salary
N50,000 - N60,000 monthly

Application Closing Date
7th March, 2023.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.