Retail Sales Associates at Dreamworks Integrated System Limited

DreamWorks Direct is an Information Technology (IT) company based in Lagos Nigeria. Under the Company and Allied Matters Acts 1990, DreamWorks Direct with registration no RC 509142, was registered in 2004 as a corporate entity to provide sales and support of different brands of Computers, Printers, Projectors, Software, Office & Home Appliances and Much More.

We are recruiting to fill the position below:

Job Title: Retail Sales Associate

Location: Ogudu, Adeniyi Jones, Aromire - Lagos

Job Functions / Responsibilities

• Welcome and greet customers as they enter the store.
• Offer help and provide direct assistance to customers.
• Provide in-depth product knowledge, including features, benefits, and overall value
• Answer customer questions and concerns.
• Process purchases, returns, and exchanges.
• Handle customer complaints in a calm and professional manner.
• Report anything unusual or any major incidents to management.
• Organize and replenish front stock and help merchandise store.
• Maintain a clean and tidy work and retail space.
• Be enthusiastic and informative about all products.
• Help create a positive environment for customers to shop and buy.
• Work as a team to achieve sales goals.
• Manage relationships with existing clients and ensure maximum market penetration.
• Effectively serve walk-in buyers and convert them to return customers through cordial, efficient, and effective customer relations.
• Positively represent the interest of the company both within and outside your working hours.
• Preparing weekly reports and rapid after-sales service.
• Any other responsibility that may be assigned from time to time.
• Please note that this job requires long hours of standing.

Requirements / Qualifications

• Minimum of OND but a B.Sc in related field is a plus.
• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Previous retail or sales experience from an ICT company is a plus.
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Excellent Listening and verbal communication skills.
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Good customer service skills..
• Ability to communicate at all levels with an excellent capacity for persuasion and negotiation.
• Computer literate; familiarity using POS systems.
• Extremely personable, positive, and approachable.
• Must reside around the above location and its axis.

Remuneration

• Salary: N70,000 - N80,000 monthly (Gross)
• Benefits: HMO & Pension.

Application Closing Date
Not Specified.