Law and Visas is an Immigration Law Firm based in Lagos Nigeria. The firm has been operating in Nigeria for 10 years. We are a leading firm in Immigration Services.
We are recruiting to fill the position below:
Job Title: Customer Service / Application Officer
Location: Lagos
Employment Type: Full-time
Job Description
- We are looking for a competent Customer Service / Application Officer . This is a customer service position.
- The position requires you to provide excellent customer service to our clients and the office team.
- Experience in immigration law is not essential. However, an experience in working in a business and office environment, getting tasks done in a short time is essential.
Responsibilities
- Fill in Clients records and forms
- Check and process clients documents
- Analyze clients’ documents
- Scan and Upload documents
- Fill forms online
- Anaylse situation and issues
- Check for errors in documents
- Sell service to the prospective clients
- Collect Client information and fill out application forms
- Liaise with clients on a daily basis
- Assist clients with knowing the range of services offered
- Demonstrate good knowledge of services to clients
- Greet clients in a friendly, polite, and professional manner
- Educate clients about current immigration developments and trends
- Ring up clients, respond to emails, meet face to face, and chat to clients to take payments, and you issue receipts
- Contribute to team's daily sales goals
Job Requirements
- Minimum of 3 years of work experience
- B.Sc/HND in any discipline from a reputable institution
- Minimum of Second class lower or its equivalent.
- Must have experience working in a business/office environment
- Must have good data analysis skills
- Must be able to follow set company rules and standards
- Must have good interpersonal and organizational skills
- Must have good knowledge of basic computer applications ie Microsoft word, chrome etc.
- Must have excellent verbal communication skills
- Strong orientation towards providing excellent customer service
- Basic math skills
- High attention to detail
- Demonstrated selling skills
- Ability to maintain a professional appearance
- Must reside in Lagos. Must be able to travel to the office early at normal office hours.
- Fluent in spoken English.
- Must have good writing ability/skills.
- Must have good research and fact-finding abilities/skills.
Salary
N100,000 - N120,000 / Month.
Application Closing Date
12th February, 2023.
How to Apply
Interested and qualified candidates should send a Cover Letter and a detailed CV to: [email protected] using the Job Title as the subject of the email.
Note
- Pls specify the position you are applying for in the Cover Letter.
- Only application by emailing CV will be considered.
https://www.hotnigerianjobs.com/hotjobs/501221/customer-service-application-officer-at-law-and-vi.html