Alister Greene Consulting is a professional consulting firm with expertise in providing a People - Process Management solution to small and medium Scale Enterprises. We work with organizations to overcome their organization specific people and process challenges; designing and implementing the most effective and efficient interventions for smooth transitioning from entrepreneurship to a professionally managed firm.
We are recruiting to fill the position below:
Job Title: Head, Marketing and Membership
Location: Lagos
Job Summary
- This role will be responsible for driving the membership and marketing strategies forward and getting the most out of an established and ambitious team.
Job Responsibilities
Marketing and Communications:
- Develop and oversee the implementation of comprehensive marketing campaigns and promotions to support a wide variety of associations' programs, publications and services to grow revenue
- Develop outreach and recruitment marketing materials and strategies to attract new members and ensure membership renewal of current members.
- Market the products and services of the association within and outside Nigeria.
- Constantly work with Research to conduct marketing research and intelligence on all target market segments and competitors.
- Create a positive brand for the Association.
- Relate with external Press and print media and ensure effective publicity.
- Prepare and present special reports for Executive Council.
- Attend regularly scheduled committee meetings
Membership Relations and Support
- Serve as membership expert, providing support for members and volunteers and responding to all general enquiries
- Attend to members’ requests and enquiries promptly.
- Analyze membership data and identify trends and opportunities to increase membership and retention.
- Ensure maintenance of Membership Registers/ Database
- Coordinate and supervise the activities of customer service staff.
- Resolve customers’ complaints, resentments and fears.
- Monitor and minimize turn-around time.
- Promote value of membership, including communities of practice and continuing education and networking opportunities.
- Ensure that staff comply with all regulations and rules and behave in a socially responsible manner
- Update information on walk-in clients and phone enquiries.
Qualification and Requirements
- A minimum of a first degree in any discipline.
- A related professional qualification or MSc or MBA and financial industry experience will be an added Advantage
- Marketing or membership services experience of five (5) years.
- Managed a commercial membership scheme and increased member numbers
- Experience leading an organizational marketing strategy
- Decision Making Skills
- Strong interpersonal skills with the ability to communicate with senior-level business professionals
- Strong written and verbal communication skills.
- Excellent Conceptual and Analytical Skills
- Negotiation Skills
- Computer Skills
Salary
N270,000 - N350,000 monthly.
Application Closing Date
11th February, 2023.
Method of Application
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the mail.
https://www.hotnigerianjobs.com/hotjobs/502645/head-marketing-and-membership-at-alister-greene-li.html