Network Service Engineer at ipNX Nigeria Limited

ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.

As a pioneer and a leading Fibre-To-The-Home (FTTH) operatorin Nigeria, we currently provide a number of solutions to various industries and market segments using industry-leading technology (such as our very own Fibre-To-The-Home (FTTH) cable technology) as our core access network infrastructure and fixed wireless radio services (via licensed frequency). We also proffer complementary IT solutions, with a view of covering key commercial and suburban regions.

We are recruiting to fill the position below:

Job Title: Network Service Engineer

Location: Lagos

Job Description

• The Network Services Engineer is responsible for proactively performing network fulfilment activities across all network products.
• Assists in troubleshooting customer-impacting issues affected by the fulfilment process, diagnose problems and troubleshoots within Data Centre / LAN / WAN / Wireless, or Firewall/Load Balancing/Threat Protection.
• Providing design and implementation according to best practices and standards and assisting in deploying and supporting Network services and Security for clients.

Deliverables
Expected Key Results Key Activities:

• Network Service Monitoring
• Maintain a platform for network service usage; gather monitoring statistics.
• Engage in routine preventative procedures and maintenance and monitoring of network security i.e Firewall, switches.
• Proactively monitor and report infrastructure capacity including bandwidth, storage Network

Educational Qualifications & Functional Skills

• Bachelor's degree in Computer Science, Computer Engineering, MIS, Electrical Engineering or other technical disciplines
• 5 years plus experience with Fiber to the Home (FTTH) infrastructure, and experience in construction on the new outside and inside of the plant (OSP/ISP) fibre infrastructure.
• Industry Certifications in AWS, CISSP, CCDP, CCNP, and CCIE
• Requires strong knowledge of Cisco routers and switches and of firewalls and web filtering solutions
• Keen interest in emerging technologies Cloud, SD-WAN
• Good verbal and written communication skills are required for interaction with business users.
• Strong problem-solving skills required for technical issue resolution.
• Organized and structured work habits
• Strong personal time management to coordinate several tasks simultaneously
• Ability to confidently communicate with personnel at all levels of the organization.
• Extensive technical knowledge deploying and managing network and infrastructure environment
• Well organized, articulate and has numerate skills
• Knowledge of network hardware configuration and management, including routers, firewalls, switches etc.
• Ability to quickly learn, understand and work with new emerging technologies, methodologies and solutions in the cloud/IT technology space
• Have an entrepreneurial spirit
• Pre-Sales & Post-Sales Management
• Project management skills are also desirable
• Experience with basic configurations of enterprise or carrier-grade networking equipment such as routers, switches, firewalls, encoders, optics, and Dense Wavelength Division Multiplexing (DWDM)
• Working knowledge of health, safety, and environmental protection practices and procedures as they apply to common construction processes
• Experience working within a Service Provider the environment on the core network architecture
• Experience working within a multi-vendor network environment – Cisco etc
• Good experience in incident resolution, requests, changes and problem-solvingactivities delivered to agreed-on SLAs in an enterprise organisation
• Extensive experience interacting with clients in both pre-and post-sales capacities
• Experience using data to illustrate business conclusions
• Experience working in a Service Provider environment and providing technical support to end-customer solutions
• Knowledge and understanding of the Nigerian and global Information Technology Industry especiallyTelecommunications

Application Closing Date
28th February, 2023.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Role as the subject of the email.