Supervisor at the Tang Impact

The Tang is a growing food and restaurant consulting company that services food and hospitality companies in Nigeria and the whole of Africa.

We are recruiting to fill the position below:

Job Title: Supervisor

Location: Lagos
Employment Type: Full-time

Job Description

• Reviewing guest complaints, concerns, or issues in order to make decisions about how to best respond to them.
• Managing the daily operations of the hotel including hiring, training, scheduling, and supervising staff members
• Ensuring that guests are satisfied with their experience at the hotel through regular contact with customers
• Assigning rooms to guests based on availability or preferences as indicated in reservations
• Supervising the activities of employees on the front desk to ensure that they are greeting guests in a friendly manner and answering any questions they may have regarding hotel policies or services provided
• Ensuring that all guests are safe and secure while staying at the hotel.

Requirements

• Candidates should possess an HND qualification
• At least 2 years experience in the hospitality industry
• Proven experience as hotel supervisor or similar role
• Excellent customer service skills
• Outstanding leadership and organisational abilities
• Problem-solving aptitude
• Good communication and interpersonal skills.

Application Closing Date
19th February, 2023.