Call Center Sales Agent at Ascentech Services Limited

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

We are recruiting to fill the position below:

Job Title: Call Center Sales Agent

Location: Surulere, Lagos
Employment Type: Full-time

Responsibilities

• Receive inbound calls from customers to interact with them and identify their needs or issues
• Provide telecommunication solutions and recommendations to customers via telephone calls
• Follow set communication guidelines in addressing the needs and problems faced by customers
• Build positive work relationship with customers to enhance the image and public perception of a company
• Place outbound calls to customers to promote new products and services
• Oversee the timely management of outgoing and incoming calls
• Ensure call records are properly stored and organized in a call center database
• Maintain a courteous and friendly disposition when interacting with customers irrespective of their temperament
• Provide reports to company management on work activities.

Requirements

• Minimum of OND academic qualification.
• Strong customer service skills.
• Ability to work independently and with a team
• Excellent observation skills.
• Good written and verbal communication skills.
• Must stay within Surulere and its environs.

Salary
N50,000 - N60,000 / month.

Application Closing Date
31st March, 2023.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.