Collections Officer at OTP Internet Technology (9credit)

Posted on Tue 21st Feb, 2023 - www.hotnigerianjobs.com --- (0 comments)

OTP Internet Technology (9Credit) is a Fintech company that provides quick loans to customers vis an online process. The company's major product is 9credit. 9credit is a quick loan app that is available on the google play store for use by customers.

We are recruiting to fill the position below:

Job Title: Collections Officer

Location: Oregun, Ikeja - Lagos
Employment Type: Full-time

Job Description

  • Monitor accounts to identify overdue payments
  • Make calls to customers about their loan repayments
  • Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
  • Negotiate payment plans and schedules
  • Conduct collections process on each customer that includes, phone calls, emails and text messages
  • Develop collection methods that bring in revenue and ensure full repayment of loans
  • Process payments and refunds
  • Keeping accurate records and reports on collection activities

Job Specification

  • Candidates should possess a BSc / HND / OND
  • 0 - 1 year work experience.
  • Tech-savvy with working knowledge of Microsoft packages
  • Goal-oriented so as to meet daily targets
  • Excellent communication skills (written and oral)
  • Patience, ability to manage stress and negotiation skill.
  • Open to working on Saturdays
  • Customer service training/experience.

Application Closing Date
28th February, 2023.

Sorry, this listing is no longer open.