Product Manager - USSD at Palmpay Limited

Posted on Wed 22nd Feb, 2023 - www.hotnigerianjobs.com --- (0 comments)

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Title: Product Manager - USSD

Location: Lagos, Nigeria
Job type: Full Time
Job level: Experienced

Job Description

  • The ideal candidate will develop key retail growth strategies, tactics, and action plans and successfully execute them within agreed timelines to meet relevant KPIs and financial targets.

Responsibilities

  • Develop sound business cases for new and existing Data Services products and/or features
  • Develop USSD product vision and strategy, working closely with the R and D team and other stakeholders
  • Create the product roadmap, and key milestones and achieve buy-in among key stakeholders
  • Design and document product process flows, clear user stories working closely with R and D team
  • Define and monitor product performance metrics throughout the product lifecycle; analyze and interpret product data and formulate necessary proactive adaptation strategies.
  • Ensure quality product documentation (Product Books, Product Requirement Documents, User guides, manuals, sales collaterals, etc.).
  • Work closely with Marketing to launch new products and/or new product features when required
  • Work closely with the Customer Support and Marketing teams to draft and send out communique to Partners and Customers as required.
  • Regularly research, analyze, and interpret competitor trends and performance/data.
  • Timely resolution of reported customer issues related to the USSD products/features and customer feedback assessments.
  • Manage growth and optimization of USSD customers by driving awareness and stickiness in line with business objectives.
  • Work with different business teams to Grow revenue across USSD product lines.

Requirements

  • 3 - 5 years of relevant experience in USSD management.
  • USSD business skills
  • Research and Strategy skills
  • Business & Market Intelligence Skills
  • Business Analysis Skills
  • Presentation Skills
  • Contract Negotiation
  • Lead Generation.

Application Closing Date
Not Specified.

Sorry, this listing is no longer open.

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