Customer Service Representative at Monmartt Kids

Monmartt is a one-stop store for babies to toddlers. We feature a great variety of products for Newborn, Infants and Toddlers. Our aim is to ensure that we meet all our client's needs with efficient customer service in line with our policy and procedure. We understand our client's needs and our experience and researches give us the ability to respond to your needs with up-to-date products. We also provide guidance to our first-time moms. We offer products at amazing prices in line with the right quantity and quality.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Adeniji - Lagos Island, Lagos
Employment Type: Full-time

Responsibilities

• Attend to customers online via various platforms.
• Answer phone calls.
• Attend to customers online via all platforms.
• Maintaining a positive, empathetic and professional attitude towards customers at all times.
• Acknowledging and resolving customers' complaints.
• Processing orders, forms and requests.
• Keeping records of customers interactions, transactions, comments and complaints.
• Ensuring customer satisfaction.

Requirements

• Interested candidates should possess an OND / N.C.E / HND / Bachelor's Degree with 1 - 3 years relevant work experience.

Salary
N60,000 Monthly.

Application Closing Date
4th March, 2023.