Front Desk Officer at Aestheticon Clinic - Remote Accounting Hub

Remote Accounting Hub - Our client, Aestheticon Clinic, is recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Abuja (FCT)
Employment Type: Full-time

Responsibilities

• Welcoming patients and visitors;
• Answering physical, telephone and email inquiries;
• Generating patient card and files both on the HMIS system and on paper;
• Scheduling patient appointments;
• Assisting patients with completing necessary forms and documentation;
• Keeping a clean, organized and calm reception area;
• Processing billing and payments;
• Liaising with Medicare and HMOs;
• Handling document management and control;
• Comforting distressed patients – this may range from simply fixing any appointment issues that may arise, through to being the voice of comfort during times of extreme stress and emergency;
• Monitoring and ordering stationery and cleaning supplies;
• Managing the hospital’s social media presence;
• Booking and organising staff and doctor meetings;
• Maintaining information confidentiality at all times;
• Providing and generating relevant reports;
• Liaising with all the medical departments with professionalism and discretion.

Requirements

• Must possess an OND / HND in Communications, Public Relations, Office Administration or another requisite field
• Candidate must be comfortable working in a hospital;
• Gender: Female.
• Must be proficient in Microsoft office.
• Excellent verbal and written communication skills.
• Planning and organizing abilities.
• Exceptional interpersonal skills.
• Ability to work with different groups of people.
• Multitasking abilities.
• Efficient time management skills.

Application Closing Date
Not Specified.