Technical Learning and Development Specialist at Moniepoint Microfinance Bank

Moniepoint Microfinance Bank is the definitive bank for small and medium-sized businesses in Nigeria and is regulated by the Central Bank of Nigeria (CBN). Moniepoint MFB was also awarded by the CBN in 2022 as the most inclusive payment platform in the country. Moniepoint MFB received its license in February 2022 and helps over 600,000 businesses with banking, payments processing, access to loans and business management tools. With these solutions, businesses on the moniepoint platform process about 7 trillion Naira monthly.

We are recruiting to fill the position below:

Job Title: Technical Learning and Development Specialist

Location: Lagos, Nigeria

Job Purpose

• We are looking for an experienced Technical Learning and Development Specialist who can understand our organizational strategy and its future capability needs in order to identify learning priorities across the organization. You will devise learning strategies, oversee implementation and access its outcomes.

Role

• Lead the end-to-end learning & development project from training need collection until post learning evaluation, making sure learners are given the right assessments to practice their skills. 

Responsibilities

• Discover and analyze current and future organizational training needs through periodic TNA, career paths, and performance appraisals.
• Understand the business environment and build learning interventions to  support operations performance improvement needs and other related business initiatives.
• Maintain a training roadmap, starting from pre-assessments, labs, scenarios, and interactivity, aligned to case studies, assessments, and course surveys.
• Create flexible learning interventions and deploy a wide variety of training methods that can be customized to the organization’s needs..
• Coordinate training meetings as needed to communicate status of training activities and initiatives, and plan future training activities for both Technical onboarding and continuous education.
• Measure key metrics of learners’ progress, post training performance, program’s effectiveness and ROI periodically and report on them.
• Manage budgets for learning interventions and training programs; tracking spending and reporting on their outcomes.

Requirements

• BS Degree in Education, Human Resources or relevant field.
• At least 3 years proven experience as an L&D Specialist, Training Specialist or similar role.
• Knowledge and understanding of adult learning theory and instructional design methodologies for classroom-based, self-guided, and virtual training.
• Experience designing, developing, and deploying technical development training and programs in addition to training onboarding experience of at least one year.
• Technical training development and delivery for product, technical, engineering, and tech support roles
• Familiarity with learning technologies — LMS, course authoring tools, tracking systems and co. — for building learning interventions and training programs.
• Excellent written, verbal, and interpersonal skills along with business acumen and the ability to quickly apply key business outcomes to L&D programs.
• Ability to build rapport with employees and vendors.

Application Closing Date
Not Specified.