Airline Ticketing and Reservation Supervisor at Ace Skyline Services Limited

ACE Skyline Services Limited operate as General Sales & Services Provider (GSSA), offering a full range of services on behalf of reputable airlines, with business office in Lagos, Nigeria, ACE Skyline Services is the ideal partner for international airlines seeking cost-effective and passenger representation.

We are recruiting to fill the position below:

Job Title: Airline Ticketing and Reservation Supervisor

Location: Lagos
Job Type: Full Time

Job Description

• Scheduling flights based on customer needs and available flights, including checking weather conditions and making changes as needed
• Sell domestic and international tickets to both individual traveller and corporate organisations
• Bring in corporate clients and sell flights, hotels, visas, insurance and other travel services
• Communicating with customers to answer questions about tickets, pricing, or flight schedules
• Developing pricing strategies, balancing firm objectives, customer satisfaction and Generating strategies to help the
• organization, and maintaining now and future profitability continually.
• Meeting financial goals and supporting the executive directors and administration team in the improvement of the company.
• Guiding Customers to make payment for airline tickets, directly into the company’s account
• Entering customer information into a computer system to issue tickets or update records
• Processing electronic ticketing requests for customers over the phone

Experience and Qualification

• Minimum of First Degree / HND in Hospitality, Tourism or Valid GDS system certificate
• Relevant professional certifications.
• Minimum of 3 years work experience in relevant field
• A recognized IATA or Airline Advanced Course
• Experience of working in a fast-paced customer service environment
• Experienced in the use of Amadeus and one more GDS (SABRE or GALLILEO).

Application Closing Date
30th April, 2023.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.