Stanbic IBTC is the largest bank in Africa and our highly visible brand, award-winning service, and strong global presence helps us maintain our market-leading position.
We offer all our clients a wide range of personal & commercial banking products through over 180 branches spread across every state in Nigeria and our online banking platforms.
We place huge value on the talent of our people to drive our continued success, and to support our plans for growth. We now need a talented and resourceful graduates to help us fulfil our business objectives and build customer loyalty.
We are recruiting for the position of:
Job Title: NIB Relationship Manager
Job ID: 12797
Location: Nigeria
Division: Business Banking
Employment Type: Full Time - Permanent
Position Description
- To execute relevant customer relationship and retention management strategy towards delivering of both Liability and Asset budget for the branch(es) under coverage area.
- To drive the right sales culture amongst all NIB sales staff and spear head acquisition strategy of the NIB business of the branch.
Key Responsibilities
- To engage Companies on a continuous basis for acquisition opportunities in Personal & Business banking .
- To execute robust relationship management techniques that would ensure optimum customer retention
- Identify opportunities in markets, Cooperative Societies/Associations/Unions and engage market associations and representatives of these cooperatives/associations for acquisition.
- To coach and guide team of Direct Sales Agents (DSAs) towards sales achievement
- Relate well with operation staff to ensure minimal Turn Around Time is achieved on account opening
- Ensure that customers are assisted at their place of work to open accounts, complete applications and collect relevant document
Key Performance Measures
- Delivering on the branch(es) budget
- Ability to grow the clientele base of the branch(es)
- Innovative Business Development input through constructive feedback from the market
- Create sales pool for NIB DSAs
Required Skills and Qualifications
Knowledge:
- Good banking relationship knowledge and skill
- Numerical Skills highly desirable
- Sound knowledge of economic trend and local markets in Nigeria
- Working knowledge of branch banking
- Sound knowledge of the banking industry and competitors
- Strong Negotiation Skill
Experience
- Minimum of 2 years cognate working experience.
- Computer literacy and knowledge of personal computers and software packages MS Word, MS Excel, MS PowerPoint,
- Required Competencies
- Personal Competencies
- Strong interpersonal skills
- Ability to work under pressure
- Strong Analytical and numerical skills
Application Closing Date
14th March, 2015.
How to Apply
Interested and qualified candidates should:
Click here to apply online