Hinge Consulting Firm is a steadily advancing business Development firm focused on a multi-tiered approach on business consulting, career development, human resourcing and ICT services.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Locations: Lagos and Ogun
Employment Type: Full-time
Responsibilities
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers.
Qualifications
- Candidates should possess an OND, HND NCE or Bachelor's Degree with 0-2 years experience
Salary
N80,000 - N100,000 / Month.
Application Closing Date
30th April, 2023.
How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/513762/customer-service-representatives-at-hinge-consulti.html