Call Centre Agent at Ison Xperiences

Posted on Mon 27th Mar, 2023 - www.hotnigerianjobs.com --- (0 comments)

Ison Xperiences is a multi dimensional company located in the ancient city of Ibadan. We provide exceptional customer Service. Our outstanding services over the years with our respective clients have proven our loyalty and service and productivity driven qualities.

We are recruiting to fill the position below:

Job Title: Call Centre Agent

Location: Ibadan, Oyo
Employment Type: Full-time

Description

  • Manage large amounts of incoming phone calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Requirements

  • Candidates should possess a Bachelor's Degree, HND, NCE or OND qualification with 0 - 1 year work experience.  

Salary
N32,000 - N50,000 monthly.

Application Closing Date
31st March, 2023.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail.

Note: Candidate must reside close to Dugbe, Ibadan.