Bank Operations Associate at Salvay Services Consulting Limited

Salvay Services Consulting is a dynamic Human Resources and Management Consultancy Company that provides specialist Human Resources support to businesses across Nigeria and Africa. We provide a one stop shop for your people management needs from HR Services which involves HR Department Set-up, Manpower Outsourcing, Recruitment, Training and Development, Management Consultancy and Career Development Program Our flexible and working approach perfectly suits large and SMEs. Based on your business or individual needs, we provide a bespoke and professional service for your organization through a team of experienced HR professionals.

We are recruiting to fill the position below:

Job Title: Bank Operations Associate

Location: Yaba, Lagos
Employment Type: Full-time

Job Responsibilities
This role will involve the following:

• Transaction posting
• Handling and closing department related member support tickets
• Monitoring daily transaction operations and escalating/addressing potential issues when they arise
• Daily Report Creation and Monitoring for Operations Processes
• Addressing requests received from Banking partners
• Escalating requests to Banking partners
• Completing administrative tasks
• Assisting with card ordering, reissues, and expedites
• Assisting with POS ordering and expedites
• Recording daily metrics
• Submitting weekly required reports.

Experience & Personal Specification

• Minimum of Bachelor's Degree
• 2+ years of experience in banking operations / customer experience
• Exceptional organizational and administrative skills.

Application Closing Date
5th May, 2023.

How to Apply
Interested and qualified candidates should end their CV to: [email protected] using the Job Title as the subject of the email.