Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; our client, an E-commerce company, is looking for:
Job Title: Call Centre Representative
Ref No: 446
Location: Lagos
Responsibilities
- Answering inquiries by clarifying desired information, researching, locating and providing information
- Fulfils requests by clarifying desired information; completing transactions and forwarding requests.
- Maintains call center database by entering information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions and escalating unresolved problems.
Qualification and Experience
- Minimum of 1 (one) year work experience in customer service
- Conversant with e-commerce
- Possess online buying experience & be familiar with USA & UK sites
- Excellent communication skills
- Target driven and proactive
Expectations/Skills
- Must be a good team player, must be innovative and proactive
- Must be customer service oriented
- Technology savvy
- Good people skill with ability to communicate effectively
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidate should:
Click here to apply online