General Manager at Crisppearl Limited

Crisppearl is an integrated people and brand solutions company providing result oriented business solutions to our clients through recruitment and management of performance driven workforce.

We are recruiting to fill the position below:

Job Title: General Manager

Location: Lagos

Key Role & Responsibilities

• Oversee the development and implementation of strategic plans.
• Provide strategic guidance and oversight for the development and implementation of tactical and operational plans for all outlets.
• Oversee the development and implementation of a Standard Operating Procedures (SOP) manual to guide all activities in all outlets.
• Ensure the establishment and implementation of standard QSR supply chain policies and procedures in line with leading practices.
• Oversee the development and continuous update of a customer relationship management tool to prompt effective response to customer needs.
• Oversee and ensure full adherence to agreed recipe, menu/meal plans.
• Conduct regular site visits and spot checks to all outlets to monitor and ensure full compliance with defined food safety, cleanliness and hygiene policies and procedures.
• Ensure the timely and cost effective procurement and distribution of materials and equipment/tools between the central store and all outlets.
• Oversee the preparation of annual budgets and monitor implementation.
• Develop, implement and maintain necessary controls.
• Work with Finance/Accounts unit to ensure required measures are put in place to facilitate prompt payment to vendors for supply of materials.

Other Duties:

• Other duties that may be assigned.

Qualifications and Experience

• First Degree in Food Science & Technology, Catering or related fields.
• A post graduate degree and relevant certifications in Hotel Administration/Management or any related degree from a reputable university.
• Minimum of fifteen (15) years relevant work experience of which at least five (5) years must have been at a senior management level within a corporate catering/foods services.
• Fluency in English is essential, with superior oral and written communication skills.

Application Closing Date
Not Specified.