Operations Officer at Alister Greene Limited

Alister Greene Consulting is a professional consulting firm with expertise in providing a People - Process Management solution to small and medium Scale Enterprises. We work with organizations to overcome their organization specific people and process challenges; designing and implementing the most effective and efficient interventions for smooth transitioning from entrepreneurship to a professionally managed firm.

We are recruiting to fill the position below:

Job Title: Operations Officer

Location: Abuja (FCT)
Employment Type: Full-time

Requirements

• Bachelor's Degree in Business Administration, Operations Management, or any related field is required.
• Must have 2-3 years of work experience in operations management in the banking or financial services industry is required. Experience in digital banking, customer service, or back-office operations is desirable.
• Good understanding of Agency banking operations, including customer onboarding, account opening, payments, and fraud prevention.
• Knowledge of operational risk management, regulatory compliance, and security protocols is also required.
• Excellent communication skills and be able to communicate effectively with stakeholders, including internal teams, external partners, and customers.
• Proficient computer skills, especially in Microsoft Excel, Word, and PowerPoint.
• Continuous improvement mindset, actively seeking out ways to improve processes, optimize resources, and enhance customer experience.
• Ability to work under pressure and in a fast-paced environment, handling large volumes of data and transactions.
• Familiarity with payment and settlement system and other relevant systems would be an added advantage.
• Professional certification in Operations Management, Six Sigma, Lean Management, or related fields would be an added advantage. Examples of relevant certifications include PMP, CSM, and ITIL.

Salary
N100,000 - N150,000 / Month.

Application Closing Date
31st May, 2023.