Senior Associate - Operations at PricewaterhouseCoopers (PwC) Nigeria

PricewaterhouseCooper (PwC) Nigeria has been operating in Nigeria since 1953 through its predecessor firms of Coopers & Lybrand and Price Waterhouse. We're one of the leading professional services firms in the country with offices in Lagos, Abuja and Port Harcourt, over 1000 staff and 31 resident partners.

We are recruiting to fill the position below:

Job Title: Senior Associate - Operations

Job Requisition ID: 433707WD
Location: Lagos
Job type: Full time
Line of Service: Advisory
Specialism: Operations
Management Level: Senior Associate
Travel Requirements: Up to 20%

Job Description & Summary

• We build connectivity and agility into our client’s operations to deliver adaptability and sustainable growth in a rapidly changing world.
• Our PwC Operations Transformation consulting team helps clients streamline their entire operations lifecycle to improve existing systems and processes and gain efficiencies with advanced technology.
• Our scope covers supply chain excellence, service operations, customer experience, procurement optimisation, innovation & product development. 
• As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
  • Shaping, planning, and executing complex transformational project workstreams across customer operations with support from Senior Managers, Directors, or Partners.
  • Undertaking and supervising analysis, process and operations modeling and articulation of compelling recommendations 
  • Designing future tech-enabled operating models applying agile and design thinking.

Requirements

• First Degree, MBA/MSc in relevant courses is a plus
• Experience working with clients in any one of the financial services sector, Telecoms and FMCG Industry groups with respect to operations strategy, (digital) operating model, operations transformation, Agile, smart manufacturing, customer transformation, process modeling and business analysis.  
• Skilled at using process modeling, design thinking and agile toolkits and applications.
• Awareness of emerging tech topics and use cases to drive operational efficiency including Intelligent Automation etc

Minimum years experience required:

• Minimum of 3 years consulting experience or relevant industry experience preferred.

Application Closing Date
26th April, 2023.