Business and Transformation Consultant at Ericsson Nigeria

Posted on Fri 06th Mar, 2015 - www.hotnigerianjobs.com --- (0 comments)

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential everyday. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals. We welcome the opportunity to meet you!

Ericsson Nigeria is recruiting to fill the position of:

Job Title: Business and Transformation Consultant

Location:
Lagos
Level: Senior Manager / Principal Consultant

Role Description
  • Help define Operator business and operational strategies with attention to their customer lifecycle and enabling improved customer experience
  • Shape and lead holistic programs across various technology and service s that translate business and operational shortfalls into transformation programs and related initiatives
  • Sell, manage and deliver enterprise transformation projects to telecoms clients in sub-Saharan Africa by leveraging the OSS (Operational Systems Support) / BSS (Business Support Systems) domains to enable business objectives and strategies
  • Design and deliver initiatives based on the customer's current and future enterprise architecture
  • Develop roadmaps of prioritized OSS & BSS initiatives with due consideration of processes, systems, people and organizational integration, impact and tangible benefits.
  • Provide integrated consulting services across business processes, business & organisational models, organizational change management, business readiness and deployment
  • Undertake capability and maturity assessments across processes, systems and people.
  • Develop business cases to quantify the benefits and related realizable benefits of initiatives
  • Support operators in defining implementation strategies and plans to execute prioritized initiatives drive improved customer experience
Requirements
  • MBA degree preferred
  • Minimum relevant 3 year Bachelor's degree (postgraduate qualification recommended)
  • 6 years + experience in consulting
  • 5 years + experience within telecommunications and IT industries
  • Willingness and ability to travel in Africa up to 75% of the time
  • Strong references from senior management in reputable Telecommunications companies
  • References to projects where above skills and experience were demonstrated
Skills:
  • Business development skills based on a consultative approach
  • Strategy development, Systems analysis and Processes development skills
  • Change Management planning and Execution skills
  • Analytical and problem solving skills
  • Excellent communications skills (both oral and written) able to explain complex concepts
  • Consultative selling and delivery knowledge
  • Business centric approach bridging the gap between technology ( IT & networks and business
  • Ability to work in complex and sometimes unstructured environments
  • Team and stakeholder management
Experience:
  • Deep telecommunications and IT industry knowledge
  • Proven business development, sales and delivery record with a focus on transformation and/or improvement and efficiency programs.
  • Operating model development, business architecture development and organisational structuring for telecommunications companies.
  • Architecture, TOGAF and Frameworx knowledge beneficial
  • Understanding of processes and architecture related to fulfilment, assurance and billing
  • Customer Experience Management and/or implementation of actionable intelligence programs
  • Managing cross functional teams
  • Track record, experience and ability to interact with senior (C-Level) stakeholders.
Application Closing Date
Not Specified.

How to Apply

Interested and qualified candidates should:
Click here to apply online