Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.
Etisalat Nigeria is recruiting to fill the below position:
Job Title: Specialist, Pre-Sales & Bid Management
Location: Lagos, Nigeria
Job Summary
Specialist, Pre-Sales & Bid Management:
- The Specialist will be responsible for all Pre-Sales Activities Related to Corporate Solutions Deployment.
- Specialist will also coordinate the process of managing Bids and Tenders from Large Corporates and Multinationals.
Principal Functions
1.) Provide all Pre-Sales input for all customer solution requests as follows:
- Customer Site Data collected from onsite surveys,
- Details of Customer Request from Customer Checklist
2.) Manage Process of Bid/Tender Pack Preparation and Submission across all Work Streams as follows:
- Preparation of High-Level Solution Design - Technical/Vendor.
- Preparation of Bill of Quantities - Technical/Procurement/Vendor
- Customer Pricing - Pricing Team
- NDAs/Contracts - Legal
- Cover Letters/Proposal - Enterprise Sales
3.) Manage the process for defining Customers' technical requirements, in conjunction with Customer, as well as Etisalat internal teams, and supporting vendors/service providers, as follows:
4.) Responsible for internal facilitation of all customer post-deployment on-boarding requirements:
- Post-Acceptance Signoff of Job Completion by Customer.
- Billing Integration - ensure every customer deployment is appropriately invoiced for non-recurring installation fees, as well as billed for recurring fees.
- Integration of Fixed Links into Etisalat Network Operations Centre for active monitoring.
5.) Execution of Service Agreements and Service Schedules by Customer.
Educational Requirements
- Graduate Degree in Engineering, Computer Science or any numerate discipline is preferred.
Experience,Skills & Competencies
- 3-5 years' work experience in any of customer Service (front- or back-office), Pre-sales, account management, or sales support
- Enterprise Telco Work Experience is mandatory.
- Good knowledge of Telco infrastructure, services, systems and processes.
- Exposure to business process design and management is an added advantage.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online