Community Manager at Semicolon Village Limited

Semicolon Africa is a social enterprise accelerating digital transformation in Africa. We are on a journey to transform individuals, industries and communities, by spurring them towards solving problems with a focus on talent, technology, and innovation. With the rise in the internet-based economy across the continent, individuals and businesses alike are beginning to digitally adapt to avoid the risk of going extinct. However, to successfully do that, the right talent, skills/ training, partners & advisory are needed. Semicolon Africa aims to be the partner for digital transformation and help businesses and individuals be rightly positioned and adapted while building a thriving technology sector in Africa.

We are recruiting to fill the position below:

Job Title: Community Manager

Location: Yaba, Lagos
Employment Type: Full-time, Onsite

Job Description

• We are looking for a Community Manager to join our marketing team. The ideal candidate should be a great communicator who is skilled at managing communities both physically and digitally.
• The role requires you to be a creative, out-of-the-box, solutions-driven thinker, and have the ability to inspire and motivate.
• He/she will be the voice and town-crier of the community both internally and externally and will manage all community communication and events.

Job Responsibilities
The role has 3 main components

Manage the internal community of current students and alumni:

• Take ownership of our Student and Alumni Groups.
• Drive engagement and gather feedback among Students, Facilitators, and Alumni
• Drive and coordinate the pipeline for prospective students, student sponsorship, and partnerships
• Act as the intermediate between the community and the management
• Support the ongoing success of students and alumni through various activities
• Establish and manage mentorship programs

Manage all community events:

• Plan and coordinate internal community events to engage the community
• Keep updated on and identify ecosystem events and drive participation of the community
• Drive brand thought leadership and exposure to the ecosystem by planning and coordinating external events

Manage Semicolon’s social media presence:

• Work with the social media manager in management of Semicolon’s social media platforms and generating social content that will drive communications.
• Create social content that reflects the community and brand objective and purpose through campaigns that align with the marketing strategy
• Track, and conduct sentiment and overall review of Semicolon on social media platforms
• Keep updated on industry-related trends on and find opportunities to engage in the conversation.

Requirements

• B.Sc Degree in Marketing or, a relevant field
• Minimum of 2 years of proven work experience, at least, 1 year as a community manager (especially offline)
• Be vibrant and energetic
• Good knowledge of social media management with a proven track record.
• Experience in planning and launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series, etc)
• Ability to identify and track relevant community metrics
• Excellent verbal communication skills
• Excellent writing skills
• Hands-on experience with social media management for brands
• Attention to detail and ability to multitask.

Competencies:

• Strong Communication skills
• Emotional Intelligence
• People Skills
• Project management
• Monitoring and evaluation skills
• Negotiation
• Customer service
• Great Influencer
• Ability to moderate online and offline conversations within our community

Qualities:

• Integrity
• Maturity
• Proactive
• Confident.

Salary
Competitive and Negotiable.

Application Closing Date
31st December, 2023.