Sales Support Representative at Fosad Consulting Limited

Fosad Consulting, LLC. is a professional services firm established to provide quality consulting services to desiring clients, whose primary objective is to focus their management and technical resources on their core competence.

We are recruiting to fill the position below:

Job Title: Sales Support Representative

Location: Apapa, Lagos
Employment Type: Full-time

Job Role

• The successful candidate will be required to provide administrative support to the service team and actively promote the sale of spare parts and after sales services.

Main Tasks & Responsibilities

• Co-ordinate and ensure all preventative maintenance (PM) services are performed within the prescribed timeframe.
• Schedule technicians as efficiently as possible to perform PM servicing, repairs and corrective maintenance.
• Ensure all repairs and damages are reported on each machine.
• Process internal and external client spare parts orders.
• Assist in locating the correct spare part numbers for internal & external clients.
• Co-ordinate all spare parts orders and deliveries.
• Invoice for spares parts sales and after sales services.
• Perform other tasks as directed.

Requirements
Skills & Knowledge:

• Candidates should possess an HND / B.Sc Degree with at least 3 years relevant work experience.
• Mechanical handling, port, industrial operations / Heavy equipment background
• Pro-active individual with a can do attitude
• Ability to constantly deliver excellent levels of customer service
• Excellent customer relationship skills
• Effective time management & administration skills
• Strong analytical & numeracy skills
• People management and development skills
• Excellent communication skills (English written and verbal)
• Excellent interpersonal skills (ability to deal with all stakeholders in the business)
• Intermediate to advanced level in Microsoft applications - Excel, Word, PowerPoint, and Outlook.

Competencies:

• Critical thinking & problem solving skills
• Planning & organising
• Customer orientated
• Adaptability
• Excellent work ethic and leadership qualities
• Ability to get things done
• Team player
• Ability to participate in all training and development programs
• Cultural sensitivity and adaptability

Application Closing Date
Not Specified.