Community Engagement Specialist at Transsion Holdings

Transsion Holdings, the company formerly known as TECNO TELECOM LIMITED, established in July 2006, is a high-tech company specializing in the R&D, production, sale and service of mobile communication products. After years of development, Transsion has become an important part of the mobile phone industry and one of the major mobile phone manufacturers in the world. Currently, it has full ownership of three famous mobile phone brands TECNO, itel and Infinix, and an after-sales service brand Carlcare.

We are recruiting to fill the position below: 

Job Title: Community Engagement Specialist

Location: Lagos

Responsibilities

• Develop and implement strategies and plan to build and maintain a vibrant and engaged community.
• Cultivate relationships with community members to foster positive interactions and build trust.
• Collaborate with interna teams to gather insights and feedback from the community to inform organizational decisions and strategies.
• Monitor and analyze community engagement metrics, such as member activity, feedback, sentiment, and trends.
• Prepare reports and provide insights to inform community engagement strategies
• Develop strategies to grow the community, including attracting new members, retaining existing members, and fostering community advocacy.
• Select and manage key potentiausers for company product with online/offline activities, and co-creation workshop.

Qualifications

• Bachelor's Degree in Communications, Marketing, Public Relations, or a related field.
• Preferably NYSC (Corp member) or has about 1 year working experience in community management or related roles, preferably in an online or digita community setting.
• Excellent interpersonal skills, ability to engage and connect with diverse audiences, resolve conflicts, and maintain a positive and inclusive community environment.

Application Closing Date
Not Specified.