Mama Cass Restaurant Limited - At Mamacass, our employees enjoy being part of a young dynamic organization where their skills are well leveraged.
We are currently looking for candidates to fill the position below:
Job Title: Sales and Client Service Executive
Location: Abuja
Job Summary
- To provide quality sales and customer service that will increase profits and minimize costs for the company.
Job Functions
- Provide customers with quotations and negotiate the terms of an agreement and close sales
- Gather market and customer information and provide feedback on industry trends
- Identify new markets and business opportunities
- Build business for the company by identifying and selling prospects; maintaining good relationships with clients.
- Attend to client requirements/demands in person, via telephone calls and emails
- Approach potential clients with the aim of winning new business and responsible for making repeat sales to the company’s existing customers.
- Promote products and services to customers and negotiate contracts with the aim of maximizing sales profits.
- Analyze sales reports and customer surveys; prepare budgets and sales forecasts; and determine sales prices and contract terms.
- Review your own sales performance and find ways to increase profits and minimize costs for the company.
- Provide support, information, guidance to clients and recommend new opportunities and services Identify product improvements or new products by remaining current on construction industry trends, market activities, and competitors.
- Listen and respond to client requirements in person, via telephone calls and emails
- Make cold calls to arrange meetings with potential clients to prospect for new business
- Negotiate price, specifications, and terms of an agreement on behalf of the company and close deals
- Create detailed proposal documents, as part of a formal bidding process with prospective clients
- Review sales performance and aim to meet or exceed targets
- Incorporate market research and rating/sales reports into marketing plans and presentations
- Create special sales opportunities specific to each client and apply creative marketing plans to generate new revenue opportunities
- Contact and meet face-to-face with existing and prospective clients to develop and maintain relationships
- To achieve maximum sales profitability and growth by effectively selling the company’s products and/or related services.
- To promote/sell/secure orders from existing and prospective customers through a relationship-based approach.
Qualifications and Requirements
- Minimum of 2.2 HND/ B.Sc. or equivalent degree in any discipline.
- Postgraduate degree will be an advantage.
- A good knowledge of Business Networking is required.
- Able to understand and adhere to the company’s regulations and procedures
- Must be flexible in regard to working across all aspects of the business, and long hours to meet deadlines.
- Minimum of 3 years work experience (post NYSC).
- Must be Self-motivated for sales, confident, patient, and commercially aware of Out Door Catering Industry trends.
- A competitive streak, who is resilient, with determined approach and the ability to cope with pressure.
- Proficiency in use of IT systems such as Microsoft Office Suite.
Key Skills:
- Relevant experience gained in any marketing/sales area involving regular contact with customers
- Must be able to make accurate, rapid cost calculations and provide clients with quotations
- Display efficiency in gathering clients and market information
- Excellent communication skills in English, both in speaking and in writing.
- Must be able to organize and prioritize workloads to meet required targets/deadlines Analytical ability and numerical skills.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their CV's to:
[email protected]
Note: All candidates must be resident in Abuja or willing to relocate at their own expense.