Database Management Engineer at Credit Direct Limited

Credit Direct Limited a leading innovation-driven financial services company based in Lagos, Nigeria with branches spread across the Country. We pioneered the unsecured micro-lending space in Nigeria and are positioned to be the dominant market leader in the Country and beyond. Our services are hinged on a partnership with employers and our customers to provide friendly innovative loan and investment products while our various repayment options give our customers the freedom, flexibility, and confidence to enjoy their lives.

Our services are trusted by over 300,000 active customers, the largest endorsement in the Nigerian public and private sectors; and this has inspired us to remain the leader in Nigeria’s micro-lending space. We pride ourselves with providing quick turnaround loans with little documentation, efficient processes and top of the range customer service.

We are recruiting to fill the position below:

Job Title: Database Management Engineer

Location: Lagos
Employment Type: Full-time
Department / Division: Information Technology
Reports to: Team Lead, Database Management & Application Support

Job Objective

• To drive a support framework that improves operational excellence and efficiency across all business units thereby aligning IT to the overall business objectives.

Job Responsibilities

• Database Management
• Ensure performance, security, and availability of databases with procedures such as database upgrade, backup & recovery, migration, and maintenance plan.
• Knowledge of best practices when dealing with relational databases and data warehouses.
• Responsible for configuration of database engines, troubleshooting common database issues, and data store partitioning when necessary.
• Responsible for database performance tuning and optimization using industry-standard tools.
• Responsible for supporting end-users and acting as a first-line maintenance engineer in executing database-related applicationspecific issues.
• Responsible for database documentation, including data standards, procedures, and definitions for the data dictionary.
• Work with other developers to debug and fix major application issues. • Strong knowledge of database architecture and design principles.
• Fluent in SQL Programming.

Key Performance Indicators

• % core business applications availability
• Successful daily execution of backup maintenance plan for business-critical databases
• TAT on Issue Resolution/User -Support
• % of resolved issues
• # of Cost Saving Initiatives Implemented
• % Training Evaluation
• (Internal) Customer Feedback.

Educational Qualification

• A First Degree in Computer Science or any related discipline is required.

Professional Qualification:

• ITIL Desired Experience/ Knowledge
• 3 to 5 years’ experience in a similar capacity.
• Experience in FinTech development is preferred.

Competence Requirements Applications & Technology:
Functional:

• Critical Thinking, Problem Solving and Analytical Skills
• Strategy Development and Execution o Good Knowledge of Technology (lending applications)
• Results focused
• Operations & Maintenance
• Planning & Organisation
• Project Management
• IT Database Management.

Behavioral:

• Mentoring and Supervision
• Leadership, Influencing and Negotiation
• Continuous Learning & Improvement
• Self-Assured, Confident and Assertive
• Effective Communication Skills
• Accountability
• Attention to details
• Microsoft Word, Excel and PowerPoint
• HR Flex
• Microsoft Navision
• Crelend
• Mosulend
• NimbleX
• Mambu.

Work Conditions:

• A typical work environment in financial services.

Application Closing Date
Not Specified.