Human Resources Manager at Halogen Group

Halogen Group formerly known as Halogen Security Company Limited was incorporated in July 1992 as a private limited liability company, to fill the yawning gaps in quality security services in Nigeria. We lead the West African security solutions market, as we continually focus on delivering valued solutions across the industry’s value chain as the number one integrated safety and security solutions group.

We are recruiting to fill the position below:

Job Title: Human Resources Manager

Location: Kano
Job Type: Full Time

Responsibilities
Guarding Operations & Service Delivery:

• Manage guarding and related security operations for assigned area, ensuring efficient and seamless operations, and excellent service delivery.
• Coordinate the delivery of customer-centric guarding services that position Halogen as a top choice for physical security solutions.
• Drive and manage operational efficiency in assigned area to achieve defined technical and commercial goals and metrics.
• Enforce and ensure adherence to standard operating procedures; service standards; related protocols, policies and processes; to minimize security and operational risks and enable high quality service delivery.
• Manage, administer and optimize assigned resources; both human and material in the most cost-effective way.
• Prepare and present periodic and ad hoc operations reports as required
• Support the design and implementation of strategic plans and initiatives to facilitate achievement of business goals including growth and expansion.
• Promptly resolve operational issues or escalate for support where appropriate
• Drive and ensure conformance to QMS ISO9001:2015 requirements.
• Provide technical support to the Sales team in furtherance too business solicitation.

Security Risk Management:

• Provide expertise on security risk management and related areas
• Support the development of security protocols, policies, and procedures necessary for safeguarding lives and property
• Conduct risk assessment and analysis; continually identify security risks, define and advice on best fit mitigating strategies to protect our business and our clients in a proactive method
• Prevent or minimize claims in assigned area through regular customer risk assessments and advisory

Client Management:

• Manage client relationships in assigned area for best business outcomes including retention and revenue expansion
• Facilitate prompt response to client needs, and resolution of issues, queries and complaints
• Oversee and ensure complete and timely deployment of operatives, support staff, tools and resources to fulfil contract requirements
• Oversee contracts and sub-contracts in assigned area and ensure full execution in line with contract terms and service level agreements

Team Leadership & Management:

• Manage and supervise the team for high performance; drive and manage performance
• Drive learning and facilitate development; coach; motivate
• Foster team spirit and positive employee experience

Qualifications

• Minimum of a First Degree or equivalent from any reputable tertiary institution
• Professional certification in security management e.g., CPP, CSSM, PSP.
• Relevant post graduate qualification would be added advantage.

Experience:

• Minimum of 7 years security operations experience including supervisory capacity.

Competencies:

• Security Risk Management, with good understanding of the operating environment, global trends etc.
• Operations Management.
• Client & Stakeholder Relationship Management.
• Commercial Awareness.
• Analytical & Problem-Solving Skills.
• Communication - sound verbal, written, reporting.
• Digital Savvy - proficient in the use of MS Office Suite; conversant with security technologies.
• Teamwork & Interpersonal Skills.
• Managerial & Leadership Skills.
• Public speaking and presentation skills.

Application Closing Date
Not Specified.