Client Service Executive at Highbrow Studios & Equipmenthub

Highbrow Studios & Equipmenthub is a reputable company specializing in film and video equipment rental, media service and studio services provision, based in Surulere, Lagos, Nigeria.

We are recruiting to fill the position below:

Job Title: Client Service Executive

Location: Surulere, Lagos
Employment Type: Full-time

Job Overview

• We are looking for a dedicated and motivated Client Servicing Executive to join our Customer Service department. You should be able to identify and resolve client queries and complaints in a professional and timely manner.
• As a Client Servicing Executive, you should own excellent communication skills and have strong listening skills. Also, you should be able to display calm composure at all times.
• To perform in this job role, you should good analytical skills and problem-solving abilities. Furthermore, you should be highly motivated and able to work in a team as well as independently. Your ability to provide in-depth knowledge of the company’s products and services will be beneficial.

Responsibilities

• Communicating with clients via phone calls, emails, or in-person
• Identifying and resolving client queries
• Maintaining a detailed and accurate record of all client details and communications
• Building and maintaining long-lasting business relationships with clients
• Providing clients with relevant information on the products and services offered by the company
• Identifying and making promotional/marketing offers to potential clients
• Achieving the monthly/yearly revenue targets
• Performing on-site sales visits
• Drafting and negotiating the terms and conditions mentioned in the client service agreement

Requirements

• Bachelor's Degree or HND in any Communication, Social Science, Humanities and Management Sciences
• 2 - 5 years work experience.
• Proven work experience in the Customer Service department as a Client Servicing Executive or a Client Service Representative
• Ability to drive and residency within Surulere and environs will be an added advantage.

Remuneration
N50,000 - N100,000 / month (Attractive).

Application Closing Date
5th May, 2023.