Contact Center Agent at Bukkha Hospitality Limited

Bukka Hut is a Nigerian fast food restaurant, with outlets in Lekki, Lekki Phase 1, Ikota Shopping Complex; Awolowo Road, Ikoy; Festac; Surulere; Chevron Drive; MMA2; Osolo Way- Ajao Estate; Ogudu; Yaba- Alagomeji; Our services include restaurant service, Lounge, Outdoor catering, Bulk Soup delivery, and Food delivery. We are intentional about people empowerment and learning and development are key elements of our employee value proposition.

We are recruiting to fill the position below:

Job Title: Contact Center Agent

Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Description

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
• Take and process customers orders.
• Identify customers needs, clarify information, research every issue, and provide solutions and/or alternatives.
• Build sustainable relationships and engage customers by taking the extra mile.
• Seize opportunities to upsell products when they arise.
• Respond to the needs of customers and provide personalized service.

Job Requirements

• Candidates should possess an OND / HND / B.Sc Degree.
• 0 - 2 years of work experience.

Salary
N50,000 monthly

Application Closing Date
5th May, 2023.