Travel Consultant at Haven Travels and Tour

Haven Travels and Tour is to be a one stop-shop for all travel needs and our commitment is to turn every travel moments into lasting memories. Our mission is to make every travel experience happily memorable through creativity, ensuring suitability and constant innovation.

We are recruiting to fill the position below:

Job Title: Travel Consultant

Location: Lagos
Employment Type: Full-time

Duties and Responsibilities

• Research, explore and study different travel destination options
• Research destination and travel prices, customs, weather conditions, reviews etc.
• Research and study clients’ specifications and wishes
• Suggest suitable travel options that best suite clients' needs
• Plan and organize travels
• Book tickets, reserve accommodation, organize rental transportation
• Inform clients and provide useful travel material such as guides, maps and event programs
• Collect deposits and balances
• Offer and promote different services and offerings
• Keep learning about latest industry trends
• Attend webinars, conferences and other educational programs
• Build and maintain relationships with clients
• Track KPIs and prepare KPI reports

Requirements and Qualifications

• Bachelor's Degree in Travel and Tourism or a related field
• Up to 5 years of experience as a Travel Consultant in the European travel industry
• Deep knowledge of European destinations, travel regulations, visa requirements, and other relevant information
• Strong customer service skills with the ability to build and maintain client relationships
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to work independently as well as part of a team
• Proficient in using computer reservation systems and travel booking software

Remuneration
We offer competitive salary and benefits packages, as well as opportunities for professional growth and development.

Application Closing Date
31st May, 2023.