Customer Care Representative at Polymath Real Estate Limited

Polymath Real Estate Limited is a real estate devlopment with the vison of making real estate transaction easy for every of our customers . We also in the business of developing green estates with our project at Eden Gradens, Ilara, Epe.

We are recruiting to fill the position below:

Job Title: Customer Care Representative

Location: Awoyaya, Lagos
Employment Type: Full-time

Job Description

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service teamsales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers.

Requirements

• Candidates should possess a Bachelor's Degree with relevant work experience.

Application Closing Date
10th May, 2023.