Mulligan Hotel is a private Nigerian Group of Companies, operating retail, hospitality and property business.
We are recruiting to fill the position below:
Job Title: Food & Beverages Manager
Location: Sabo, Yaba - Lagos
Job Description
- Contributes globally to guest satisfaction through the quality of his/her work and exemplary behavior
- Is responsible for one area of the restaurant, in charge of organization, coordination and waiter service
- Provides a high standard of hospitality and service for guests in the F&B point of sale
- Helps increase the restaurant's revenue through his/her sales efforts
- Ensures guest satisfaction in the area under his/her responsibility
- Provides a friendly and personalized welcome for guests
- Offers an attentive service to guests, adapting to any constraints
- Heeds any remarks made by guests and ensures follow-up
- Ensures respect of brand commitments
- Conveys the image of the hotel
- Takes part in the coordination in service operations
- Organizes and supervises the work of the commis chefs, apprentices and interns
- Carries out and supervises the following tasks:
- Setting up the point of sale and preparation areas
- Cleaning and tidying the restaurant and preparation areas before and after closing
- Before every work shift, finds out about dish composition and any shortages
- Organizes work and adapts timing and relational behavior to suit fluctuations in numbers and types of clientele
- Ensures the equipment used remains in good condition
- Manages his/her teams on a daily basis and generates a good working atmosphere
- Helps train waiting staff, apprentices and interns
- Integrates newcomers to the restaurant teams)
- Offers suggestions, advice to guests and sells the different services available
- Increases revenue for the point of sale through additional sales techniques
- Helps increase guest loyalty through quality of service
- Is actively involved in meeting the department's targets:
- By respecting the procedures and internal audits applicable in the hotel
- By increasing sales
- Respects the invoicing and cash operations procedures
- Helps manage crockery and appliances by avoiding breakages
- May be asked to help with inventories, check deliveries and store food items
- Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations
- Respects the instructions and safety guidelines for the equipment used
- Applies the hotel's security regulations (in case of fire etc.)
- Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc.)
Requirements
- HND / B.Sc in Hotel Management or in any related field
- Diploma or / and Certificate in Food and Beverage category in the related field
- 5+ years of experience in a similar position.
- Proficiency in communication and math skills
- Ability to work in a team and supervise the subordinates
- Quick decision making skills
- Guest oriented, outgoing and service minded
- Proficiency in the use of micros and other application programs
- Honesty and loyalty
- Motivational and interpersonal skills
Application Closing Date
31st May, 2023.
Method of Application
Interested and qualified candidates should send their CV in MS Word or PDF to: [email protected] using "Food & Beverages Manger" as the subject of the mail.
Note: Only qualified candidates would be shortlisted.
https://www.hotnigerianjobs.com/hotjobs/523148/food-beverages-manager-at-mulligan-hotel.html